Privacy Policy

Privacy Policy

At The Watermark Collection, accessible from www.lombardihotels.com, we prioritize the privacy of our visitors and the security of their data. This document outlines the types of information we collect and how it is utilized across our global portfolio of luxury estates.

Information Collection and Log Files

The Watermark Collection follows a standard procedure of using log files. These files log visitors when they visit our platform. The information collected includes:

  • Internet Protocol (IP) addresses
  • Browser type and version
  • Internet Service Provider (ISP)
  • Date and time stamps
  • Referring and exit pages

This data is utilized to analyze trends, administer the site, and track user movement to improve the digital guest experience. This information is not linked to any personally identifiable details.

Cookies and Digital Tracking

Like many professional hospitality platforms, The Watermark Collection uses ‘cookies’. These are used to store visitors’ preferences and the pages on the website that the visitor accessed. This information allows us to optimize user experiences by customizing our web page content based on browser type and other relevant data points.

Third-Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party servers for more detailed information. This may include their practices and instructions on how to opt-out of certain tracking technologies.

Children’s Privacy Protection

We believe in providing extra protection for children online. We encourage parents and guardians to monitor and guide their online activity. The Watermark Collection does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe such information has been provided, please contact us immediately for prompt removal.

Online Policy Application

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information they shared and/or collect in The Watermark Collection. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By utilizing our website, you hereby consent to our Privacy Policy and agree to its terms and conditions.

For further inquiries regarding our data practices, please contact our digital concierge team at: [email protected]